String instrument repair

Careful repair and adjustment by skilled craftsmen.

Because it's such a delicate instrument that even changing a single small part can alter its tone, our skilled craftsmen will carefully repair and adjust every detail.
In Japan, where temperature and humidity fluctuate greatly with the changing seasons, stringed instruments made from delicate wood require seasonal maintenance.
Depending on the nature of the repair or adjustment, it may take some time, but please feel free to contact us regarding repairs not listed in our price list, as well as repairs and adjustments for cellos, double basses, and other instruments.
We strive to do our work meticulously so that our customers can always use our products in the best possible condition with peace of mind.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

　

Names of parts of stringed instruments

Top-tier musicians possess deep knowledge of their instruments, including their structure and function. This information helps them maximize the performance of their instruments and also teaches them how to properly care for them.

String instrument repair fees and repair information

●We accept adjustment and repair requests at any time. No prior appointment is necessary when visiting our store. Please feel free to bring your device in.

● The prices listed in each table are for reference only. We will provide an individual estimate for repairs not listed, so please feel free to contact us.

● Regardless of the type of instrument or the nature of the repair, we do not offer same-day repair or return. All instruments must be taken in for repair, and we will provide you with an estimate of the repair cost and estimated completion date at a later date.

● During the repair process, it may become necessary to change or add to the original plan. In such cases, we will always explain the changes to you and obtain your consent before proceeding, so please rest assured.

● Shipping costs for adjustments and repairs will be borne by the customer, regardless of whether the item was purchased from our store or is a general repair request.

*For minors, requests will generally be limited to consultation and condition check. Repairs that cannot restore the item to its original condition or expensive repairs will only proceed after obtaining parental consent.[terms of service]）

 

Frequently Asked Questions

Q. Do I need to make an appointment for string instrument repair or adjustment?

A. While we generally accept walk-ins, contacting us in advance will allow us to more efficiently assess the current condition and provide an estimated quote.

 

Q. Can you repair or maintain violins that I purchased from other stores?

A. Yes, of course. We are happy to repair and adjust instruments purchased from other stores or violins that you have received as gifts. Even if you haven't played it for a while or are unsure of its condition, we will carefully inspect (diagnose) it and provide a thorough service.

 

Q. Do you also handle major repairs such as crack repairs and soundpost adjustments for cellos and violas?

A. Yes, we do offer that service. For viola and cello repairs, our skilled craftsmen perform tasks such as gluing cracks, adjusting and replacing the soundpost (which greatly affects the tone), and fingerboard shaping. Repair time and cost vary depending on the condition, so we would appreciate it if you could bring your instrument in for a diagnosis.

 

Q. Double bass (BassI would like to request a repair for (item), but it is difficult for me to bring it in.

A. It is a large instrument.Bass Repair (Double Bass/Wood)BassRegarding this matter, there may be difficulties in transportation. If you contact the store by phone or email in advance to discuss the symptoms, we will inform you whether repair is possible and give you a general idea of the process. We handle a wide range of issues, including endpin malfunctions, bridge warping, and crack repairs.