Hi! Acoustic guitar lovers all over the world, this is Advance Guitars.
Your guitar will be carefully packed and shipped by our professional staff.
Your guitar will be shipped to you safely and quickly, with careful packaging and professional shipping by our delivery staff.
We once had a guitar shipped to Singapore that arrived the day after we shipped it.
We couldn’t help but be surprised, as it sometimes takes two days even within Japan.
This may be an exception, but generally, guitars shipped via DHL take about one week to arrive.
Thanks to technological advancements, the distance between us and our overseas customers is shrinking by the minute.
Even though we’re far apart, we’ll be your go-to store, offering the best maintenance and support.
In the event of any issues, we will contact the shipping company and provide you with responsible support until the matter is fully resolved.
(1) We will perform a final inspection of the guitar before shipping.
The guitar strings are replaced when the guitar is listed on the website.
If there is rust on the guitar at the time of shipment, we will replace the strings with new ones before shipping.
Please rest assured that the guitar will be delivered in perfect condition, including its playability.
(2) Guitars will be secured in a case so that they do not move.
The strings are kept completely loose to relieve pressure on the bridge and body.
To avoid interference, the headstock will not be covered with tight cushioning material.
We are aware that the headstock will float in the hollow space.
We place cushioning material in the gaps and seal the case, giving top priority to preventing the guitar from rattling around inside the case.
We take even greater care with soft cases.
(3) Guitar cases are one of the most important items.
To prevent damage to the case, place it inside a plastic bag.
(4) The guitar is then stored in a box. Cushioning material is placed underneath to absorb any impact on the bottom.
(5) The product is then placed inside, and a specially designed sheet is inserted to prevent the product from shifting.
(6) Finally, the top surface is protected with cushioning material, and the contents are checked once more to ensure they will not shift.
(7) Close the box seal, and the packing is complete.
