Our shop was a small store called "Smash Hits", which was created by renovating the studio site in Yutenji in Tokyo in 1989. Originally, he handled Hyper Gitters and his brother store mainly fenders, Gibson, and Bizar instruments since the 1970s. After relocating to Shin -Okubo (current location), it was renamed "THE used musical instrument shop", and a 6 -tatami and 12 -tatami room on the second floor of an old apartment with a pachinko parlor on the first floor was overturned. I was. ""TCGAKKIIs renamed a few years after relocating to the current building.

Guitar as a used/ vintage instrument specialty store/Bass/We handle about 6,500 items from acoustic guitar to wind instruments/Japanese musical instruments. Each sales floor has more than 20 years of career expert, and we have been consulting in a professional position, such as assessment of used instruments, customers' wishes, worries, and requests.

"Advanced Garters"TCGAKKIIt is an independent vintage acoustic specialty store. In 2023, we published Gibson's first documentary book at a Japanese musical instrument store.
「Okubo GakkiIs started in 2013 as an independent store as a used and vintage wind instrument specialty store, and is currently handling products from each country as a domestic and overseas agent.

As a coined word originated in our store, "Japan Vintage" is the meaning of dividing the US vintage purchased at the American guitar show in the 1980s, and the quality of Japanese musical instruments is the highest staff at the time. I started using this name. In addition, the "stone logo", which was used in Fernandez Co., Ltd. in the late 70's of Fernandez Co., Ltd., began at the time that we were called "Ishi Nandes".

Musical instruments repaired, adjusted, and cleaning by the repair team "TC-TUNE", which are directly to our shop, not only line up in stores, but also adjust/optimize the ownership of professionals and amateur players from their own perspective and stance. I am also doing it.

Our mission is "life exploding with musical instruments".
For that reason, for those who are not satisfied with the current situation and equipment in terms of sound, or those who are looking for better items, it is best for customers from products that can be selected from tens of thousands, both used, vintage, or new. We are actively conducting daily activities with the aim of achieving "I'm glad I asked" and "I'm glad I consulted" with the broad and deep knowledge of each professional staff, asking for my request. 。

Currently, we sell new products directly at stores and webs as many other agencies as "TMG Guitar" and "Bob Burt" in the United States, and in Japan as "Organic Sound".

After purchasing, we will respond free of charge if the condition becomes ill or the sound is no longer heard. Please feel free to contact us. The warranty period varies depending on the product.

In the following cases, it will be charged
・ If you wish to remodel, special adjustment, etc.
・ When replacing the exhaust part such as the battery
・ When repaired or remodeled outside of our shop
・ If the customer is careless or intentionally damaged
・ Processing and remodeling of members
・ Repair, repainted and polished
・ Necessary for setting according to the taste
・ Exchange, repair
・ Uncured product

Please be careful in advance
・ Unrecified products such as junk items are not eligible
・ Some parts may be difficult to supply, such as difficulty, and the tone changes and play comfort may change after repair.
・ There is no product guarantee for used goods by the manufacturer.
・ Please bear the shipping costs for sending and returning repair products.
・ Due to the condition of the instrument and the structure, the desired setting and sound may not be obtained.
・ If you do not bring a warranty card, it will not be eligible for warranty.
・ In the case of repair, if the repair price exceeds the purchase amount, we will respond to the same price.
・ For the warranty target, we will limit it to the first owner who purchased it.
・ Even within the warranty period, secondary sale is not eligible.

◎ About trade -in / return / replacementHerePlease ▶ ︎

Returns of used products you have purchased are as follows.
If you contact us within 6 days, including the arrival date of the product, we will accept returns. Please note that in the case of returned goods for customer's convenience, the shipping fee for round -trip (including cash on delivery) and transfer fee will be borne by the customer.
If you cannot confirm the return and shipment within 7 days from the date of arrival, you will not be able to accept returns and refunds.
In the case of our return returns due to incomplete products, we will refund both the shipping fee after confirming the return of the product.
In addition, we cannot return or cancel for products ordered by customer's order, products produced by orders, products to be delivered after remodeling at the request of the customer, such as reflection, and new items after opening.

About trade -in (replacement)
It's okay if you don't like or get tired. Let me buy back in our shop !!
Within one month after purchase, we will trade in at 80%of the purchase price (excluding tax).
(Exclusive price of 20,000 yen or more is the same condition as at the time of purchase. If the purchase price is equivalent to the same as a trade -in product, the shipping fee will be borne by the customer).
* It's okay after the period, so let me buy it back. It is OK just to buy.

Click here for warranty and usage guides ▶ ︎

・ Musical instruments to be repaired will be limited to your own property.
・ We cannot cancel after starting the work after agreeing to the quote.
・ After the repair reception, if we do not contact us for more than 2 weeks when we contact us for quotes and additional repair, we will stop repair and return the instrument by cash on delivery. In addition, if you have worked so far, we will cash on a cash on delivery.
・ If you can not get the payment within one month after the repair completion, we will return it by cash on delivery. Nevertheless, even if you send an e -mail to our shop and send an email to your e -mail address, you will reply to you within 10 days or a specific way to set up. If you do not receive (the same applies if the cash on delivery is returned twice), please note that it is considered as abandonment of ownership, and the custody will be disposed of at our discretion. We agree that the treatment of custody will be left to our judgment. (The same applies if the phone is not connected or if you cannot reply to the sent email.)
・ If other failure parts / symptoms are confirmed during the progress of the repair, we may contact you for a change in the estimated amount.
・ Depending on the contents of the repair, a separate estimate fee may be charged.
・ If an estimate fee is incurred, you will be responsible for the estimate fee even if you do not perform repair.
・ At the time of repair, we will work with great care, but we are not responsible for minor damage (small scratches, dents, slight deterioration, discoloration, etc.) due to work.
・ Delivery time may be changed depending on various circumstances such as the work process.
・ In the case of repair that requires parts replacement, it may not be available depending on the parts. In that case, we will proceed with the same alternative.
・ Parts that are deemed cannot be used in parts replacement will be disposed of unless the customer wishes, so if you wish to pick up the parts, please fill in this book.
・ If there is an unexpected natural disaster or accident, etc., we will respond to repair, but we will not be liable for any further responsibility.
・ If a problem occurs in the repair part, we will re -repair it. The repair warranty period is in principle 90 days from the repair date.
・ Other than the repair work, the members prepared by the customer are not eligible for warranty.

We will respond to various requests, such as TV shooting cooperation.

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Alternatively, please feel free to contact us from "Inquiry" at the bottom right!