With dedicated repair staff always on-site, you can rest assured even with sudden breakdowns like the day before a gig. We can examine your instrument on the spot when you bring it in. (Depending on how busy we are, we might not be able to handle it immediately.)
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TCGAKKI・Advanced Guitars・Okubo Gakki Repair/Adjustment/Customization
Why choose TCGAKKI for repairs?
Emergency Repairs Also Handled
Instruments purchased elsewhere are also welcome!
No matter where you bought it, your instrument is still precious to you.
Let us assist all who love their instruments.
Comprehensive Parts Inventory
Instrument repair requires not only skill but also a wide variety of parts in stock. To achieve ideal restoration and repair, we maintain a rich inventory of both domestic and imported used and vintage parts.
Technology and Support to Achieve Your Ideal Sound
Our products are sold after being maintained by dedicated staff.
Even for beginners, we meticulously inspect and adjust high-value vintage instruments to ensure they are in optimal condition before sale.
We passionately service vintage saxophones and other instruments to convey their superb craftsmanship, as well as the unique resonance and charm of well-played guitars and Bass to the next owner!
We accommodate custom requests
Beyond customizations like pickup swaps or preamp installations, we can even craft your very own original model. We're here to enhance your instrument experience!
Feel free to reach out.
In-store repair booths available
We handle all repairs, leveraging not only our in-house repair booth but also close collaboration with an external workshop boasting extensive facilities.
If you have any concerns or questions about your instrument, please feel free to consult with us.
Repair Process
STEP 1
Inquiry & Reception
Feel free to consult us via chat.
[Important] Regarding Web Submissions
Customers requesting repairs for "Electric Guitars," "Electric Bass," or "Acoustic Guitars" must purchase a "Repair Ticket (¥0)" via the link below (add to cart and complete checkout).
*Note: While the system displays "Purchase," no charges will be incurred at this stage.
STEP 2
Bringing in Your Instrument
Please bring your instrument to our store.
Our repair staff will carefully assess your instrument's condition and address any concerns you may have.
STEP 3
Estimate
We will diagnose your instrument and provide details on the repair work, estimated cost, and turnaround time.
We will only proceed with the work after you have fully agreed to the estimate. We will never proceed with repairs without your consent.
STEP 4
Repair & Adjustment
Our specialized staff will perform the work carefully and efficiently.
If new issues are discovered during the process, we may contact you for further consultation.
STEP 5
Pickup & Payment
We will contact you once repairs are complete. Please inspect the finished instrument at our store.
If everything is satisfactory, payment will be collected, and your instrument will be handed over.