Japan's largest used wind instrument specialty store, TC Gakki Group's wind instrument specialty store
We invite customers to purchase musical instruments from us. Musical instruments are not consumables. A good instrument does not decrease in value the more it is used, but rather its true value is realized through use.
It is not only brand new instruments that are sought after. Because we specialize in handling used wind instruments, we do not evaluate the value of an instrument based on its appearance alone, but rather, we evaluate the value of the instrument itself to the fullest extent. We take full responsibility for the purchase of your treasured instrument so that it can be passed on to the next owner.
Please feel free to contact us from "Chat" in the lower right corner😊
"I'm looking for this, but I can't find it?" "I'm looking for something like this, but I can't find it..."
Leave it to us. Even if you have never seen such a product elsewhere, or if you have been told that we cannot handle it, or even if you have been refused, please consult with Kubokan. Each customer's request is the source of Kubokan's power and energy. We reflect them in the products we handle and in our tune-up menus, and are constantly evolving.
Our relationship with our customers does not end with the purchase of an instrument, but starts there. We do our best to support customers who experience difficulties or unexpected problems after purchase, such as "It's getting harder to play," or "The sound may be a little different from what I expected. Please feel free to consult with us about any concerns you may have about your instrument, including long-term adjustment warranty and maintenance, as well as detailed customization and any other concerns you may have.
Our main business is handling used musical instruments. We receive purchase requests daily from all over the world as well as in Japan.
We are always looking for new instruments, and we are always looking for new instruments to buy. We are always looking for new instruments and need a little more money to buy new ones. Please consult with us according to your circumstances.
We will maintain your instrument in the best condition and pass it on to the next owner.
We purchase not only current models and standard models, but also vintage and minor manufacturers. First of all, please feel free to contact us through our easy on line assessment, by message, or by phone.
Warranty for wind instruments (1 year)
When we receive your instrument, we will clean the inside of the windpipe, replace consumable parts as necessary, and repair and maintain the instrument as needed. If the instrument goes out of tune or loses sound during normal use, we will take care of it free of charge.
◎The following cases will incur a charge.
When you request modification or special adjustment of keys or parts.
When you have had adjustments or repairs made by someone other than our store or by yourself.
When replacing consumable parts (tampo, cork, felt, etc.)
When the damage is caused by the customer's carelessness or intentionally.
Repair of scratches, repainting, polishing, or cleaning of the inside of the pipe
Replacement or repair of any parts that may be necessary for your personalized setting.
◎Please note in advance
Please note that used products are not warranted by the manufacturer.
Please bear the shipping costs for sending the repaired product and returning it to us.
We do not guarantee the desired setting due to the condition and construction of the instrument.
The warranty will not be honored if you do not bring this warranty card.
◎For trade-ins, returns, and replacementsClick herefor information on trade-ins, returns, and replacements.
Okubo Wind Instrument Store
3F TC Gakki, 1-11-23 Hyakunincho, Shinjuku-ku, Tokyo
Hours: 1:00 p.m. - 8:00 p.m. (closed on Wednesdays)
Store location: 15 second walk from JR Shin-Okubo Station